Need help with my account

Question

Hello, I'm wondering if anyone could help me with my problem. I recently graduated from high school, and I used my school email to log into Adobe Fresco. Although I'm no longer a student, I've lost all the work I created in Adobe Fresco because I can no longer log in through that account. It seems, though, that I am still able to log into my school account via email or Google Drive, but not Adobe Fresco. I was wondering if it would be possible to transfer the work that I created from my school account to a different account. I would appreciate it if someone could help me with my issue as soon as possible. Thank you.

Nick Gioia · Answer

If you can still log in to your old Adobe account.
Go to account.adobe.com and log in using your school email address.

Visit assets.adobe.com/cloud-documents to access your Fresco files.

Download your files and upload them to your new Adobe account.

If you can’t log in to your old Adobe account
Go to helpx.adobe.com/contact.html.

Use the chat to contact Adobe Support.

Let them know you lost access after graduating and want to recover files from your school account.

If the account isn’t deleted yet, they may be able to help you transfer your work.

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