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xpharm
Participant
Oct 19, 2023 12:58 PM UTC
Question

No Fresco icon

I thought I downloaded fresco  to my W11 PC but have no icon on my desktop and it doesnt appear to be in my C drive programme folders. Any ideas 

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3 replies

Anubhav M
Community Manager
Community Manager
Oct 20, 2023 9:51 PM UTC

Hello @xpharm,

 

We understand that encountering technical issues can be frustrating. Would you mind trying to re-download Fresco (https://creativecloud.adobe.com/apps/download/fresco-desktop) and then installing it using the setup downloaded to check if it helps?

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

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xpharm
xpharmAuthor
Participant
Oct 21, 2023 11:47 AM UTC
Still no Fresco icon on the desktop; I can open it via the "creative
cloud" icon on the desktop but there is no copy in my C: Program folders.
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Community Expert
Oct 22, 2023 1:04 AM UTC

Did you do an uninstall and a reinstall? Make sure everything is updated.

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