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Known Participant
Aug 27, 2022 5:43 PM UTC
Question

Not seeing my document in creative cloud

Hi, I created a sketch in Fresco on an ipad and saved in creative Cloud. When I wrote an email from my MAc and tried to attach the sketch I couldn't see it. What did I do wrong? Thanks!

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1 reply

Anshul_Saini
Community Manager
Community Manager
Sep 23, 2022 10:32 PM UTC

Hi @Jajojomo,

 

Thanks for reaching out. Would you mind confirming how you saved the file to Creative Cloud & in which format? Also, which mail app are you using to send the email?

 

Kindly update the discussion if you still need assistance with it. We'd be happy to help.

 

Thanks & Regards,
Anshul Saini

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