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Participant
May 27, 2024
Answered

Only when using fresco, my pen reacts slow - windows

  • May 27, 2024
  • 2 replies
  • 502 views

I adjusted settings in and out of fresco, re-installed the app, updated pc 100s of times. I just can't find the bug to why only in the fresco app my pen reaction is slow. it takes away the 'realistic feel'. because if i draw a curved line, it only starts catching on later and ends up making a dot randomly. Or a straight line as if i was holding down the pen. I really don't want to use another application. PLEASE HELP :'( it was working before but for about two months now I've been looking for a solution. (Acer i7 travel Mate)

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Correct answer Anubhav M

Hello @Ridwanah37649868tu75,

Sorry to hear about your experience. Would you mind trying to disable Windows Ink under the Tablet/Pen settings and then relaunching Fresco to check if it helps? Also, try performing a clean reinstallation of the GPU drivers (Intel / NVIDIA / AMD) and setting the Graphics Preference to High-Performance for Fresco (https://adobe.ly/3QXxPCf) and share your observations.

Looking forward to hearing from you.

Thanks,
Anubhav

2 replies

Participant
October 12, 2024

This exact thing is happening to me but i cannot disable Windows Ink. Has anyone figured out another solution?

Anubhav M
Community Manager
Anubhav MCommunity ManagerCorrect answer
Community Manager
May 27, 2024

Hello @Ridwanah37649868tu75,

Sorry to hear about your experience. Would you mind trying to disable Windows Ink under the Tablet/Pen settings and then relaunching Fresco to check if it helps? Also, try performing a clean reinstallation of the GPU drivers (Intel / NVIDIA / AMD) and setting the Graphics Preference to High-Performance for Fresco (https://adobe.ly/3QXxPCf) and share your observations.

Looking forward to hearing from you.

Thanks,
Anubhav

Participant
May 28, 2024

Thanks very much the windows ink was the issue for me.