[Performance] Fresco 4.2 - Crash on launch

Forum|Forum|3 years ago
January 19, 2023
3 replies
679 views

App was working fine this morning. Now it wont open when it does it just shows the loads document page then dissapears any ideas, as the Fresco application never opens

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Correct answer Sjaani

Sometimes it helps to check for updates to the app and update if there is one or uninstall and reinstall even if there isn't an update.

Sjaani

Correct answer

Community Expert

Sometimes it helps to check for updates to the app and update if there is one or uninstall and reinstall even if there isn't an update.

Anubhav M

Community Manager

Hello @jaime280222977ajz, @barbzz21,

Sorry to hear about this experience. Would you mind trying to delete the app, restart the device, and then reinstalling Fresco to check if it helps?

If the issue persists, kindly share some more information, like the exact version of the OS/Fresco and System Configuration (CPU/GPU/Memory/Display Monitor), so we can investigate this further.

Looking forward to your response.

Thanks,

Anubhav