[Performance] Fresco on iPad - Send to Illustrator Desktop not working

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This feature only worked once or twice and then it doesn't work even after I updated Illustrator, restaritng computer made it work again but uploaded all past failed 20 drawing at once. And then they all show up on Photoshop file in Photoshop. How can I fix this issue?

There must be a set up in Fresco or Adobe Cloud.

I can't even find these files in cloud. I think they are in Push to desktop folder in Library but can't find it either.

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N

Nick Gioia

Community Expert

Send artwork directly to Illustrator on iPad or desktop

Open your artwork in Adobe Fresco.
Tap Share icon on the title bar.
In Open a copy select between iPad or Desktop option. You will receive a notification that your document is sent to Adobe Illustrator.

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Micheblack0000000Author

Participating Frequently

I know how it works but I don't know why desktop options doesn't work sometimes. Sending to ipad works all the time.

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D

DaveJCummings

Community Expert

Are you just using vector brushes or a mix of pixel and vector brushes?

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Micheblack0000000Author

Participating Frequently

Doesn't matter. USed both and didn't have issue before. I think it's PUSH to DESKTOP function. I don't wanna restart all the time. It will get back up and send like all missing documents at once.

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oliviaCOSNITAPRO

Participating Frequently

Recently my ipad sends my fresco file to my macbook pro which is not active instead of my computer which is 30 cm away… (and to photoshop instead of illustrator!)

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