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Participant
November 22, 2022
Answered

[Performance] Fresco on Windows - Smart App Control blocks Fresco

  • November 22, 2022
  • 1 reply
  • 1068 views

Hi,

 

The recent security feature of Windows 11, the Smart App Control (recommended being turned on) is effectively blocking Adobe Fresco from starting. Other products like Acrobat and Illustrator work fine.

 

Is Adobe team working on a fix? Apparently, this is because not all required files are being signed by the developers. 


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Correct answer Anubhav M

Hello @Jarek Rozanski,

 

Thanks for your patience. We are pleased to inform you that this issue has been resolved in the latest version of Fresco (v 4.1.1). Kindly update and share your observations.

 

Regards,

Anubhav

1 reply

Anubhav M
Community Manager
Community Manager
November 22, 2022

Hello @Jarek Rozanski,

 

Sorry to hear about this experience. We are currently looking into this with our product team. Would you mind confirming the exact version of Fresco installed on your computer and a screenshot of the problem so we can investigate this further?

Looking forward to your response.
Anubhav

Participant
November 27, 2022

Hi there, I shared more details and screenshots with Adobe Support via Twitter. Got confirmation about issue being worked on.

 

Thanks!

Anubhav M
Community Manager
Anubhav MCommunity ManagerCorrect answer
Community Manager
December 1, 2022

Hello @Jarek Rozanski,

 

Thanks for your patience. We are pleased to inform you that this issue has been resolved in the latest version of Fresco (v 4.1.1). Kindly update and share your observations.

 

Regards,

Anubhav