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Participant
Nov 22, 2022 1:28 PM UTC
Answered

[Performance] Fresco on Windows - Smart App Control blocks Fresco

Hi,

 

The recent security feature of Windows 11, the Smart App Control (recommended being turned on) is effectively blocking Adobe Fresco from starting. Other products like Acrobat and Illustrator work fine.

 

Is Adobe team working on a fix? Apparently, this is because not all required files are being signed by the developers. 


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Anubhav M
Anubhav MCorrect answer
Community Manager
Dec 1, 2022 6:13 PM UTC

Hello @Jarek Rozanski,

 

Thanks for your patience. We are pleased to inform you that this issue has been resolved in the latest version of Fresco (v 4.1.1). Kindly update and share your observations.

 

Regards,

Anubhav

3 replies

Anubhav M
Community Manager
Community Manager
Nov 22, 2022 6:14 PM UTC

Hello @Jarek Rozanski,

 

Sorry to hear about this experience. We are currently looking into this with our product team. Would you mind confirming the exact version of Fresco installed on your computer and a screenshot of the problem so we can investigate this further?

Looking forward to your response.
Anubhav

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Participant
Nov 27, 2022 10:28 AM UTC

Hi there, I shared more details and screenshots with Adobe Support via Twitter. Got confirmation about issue being worked on.

 

Thanks!

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Anubhav M
Community Manager
Anubhav MCommunity ManagerCorrect answer
Community Manager
Dec 1, 2022 6:13 PM UTC

Hello @Jarek Rozanski,

 

Thanks for your patience. We are pleased to inform you that this issue has been resolved in the latest version of Fresco (v 4.1.1). Kindly update and share your observations.

 

Regards,

Anubhav

Translate