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ivaniasobral
Participant
July 31, 2020
Question

Pixel glitches

  • July 31, 2020
  • 1 reply
  • 312 views

Hello, 

Since I downloaded the Creative Cloud adobe pack, I've been having some graphic problems while I'm working in every program, not only on fresco. I work on a Sufacebook pro 2. And I don't really understand why this is happening to me, and I need help because I'm getting desperate because it blocks my creativity. I've tried to delete and redownload all the apps, restored de pc, restarted the programs but it continues happening.

I added a screenshot of the problem in case anybody else has it Too... Thanks

This topic has been closed for replies.

1 reply

Rohit Guglani
Adobe Employee
Rohit Guglani
Adobe Employee
August 1, 2020

Hello ivaniasobral,

 

This problem is related to Nvidia graphics driver. Kindly update the graphics driver or downgrade to previous version and it will fix the issue you are facing. 

 

Kindly share the output of dxdiag of your system if it doesn't fixes the issue for you. 

 

 

Regards,

Rohit

 

 

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