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Known Participant
April 3, 2022
Answered

Place Image Function

  • April 3, 2022
  • 1 reply
  • 248 views

When I place an image from my file into a Fresco project, the image flips on it's side or up side down and is stretched to the edges of the artboard, distorting it. How can I control these imports? Windows PC version

 

Thank you! 

Denise 

 

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Correct answer Sjaani

In short there's nothing you can do in Fresco to set up how a file is imported.

Is it happening to all files or is it somewhat random? Are you using Windows 10 or 11?

I am also able to recreate this issue. For me most images work correctly. The one which doesn't work, is the same file each time. Another interesting result if I resize the ones which place correctly everything is okay. If I try to resize the one placed sideways and distorted I end up getting told that the file is too large.

This leads me to believe it is part of the file size restrictions. So I am wondering if editing the file prior to importing into Fresco will solve this flipping and distorting issue. Admittedly this doesn't clearly explain why your image is appearing upside down.

1 reply

Sjaani
Community Expert
SjaaniCommunity ExpertCorrect answer
Community Expert
April 4, 2022

In short there's nothing you can do in Fresco to set up how a file is imported.

Is it happening to all files or is it somewhat random? Are you using Windows 10 or 11?

I am also able to recreate this issue. For me most images work correctly. The one which doesn't work, is the same file each time. Another interesting result if I resize the ones which place correctly everything is okay. If I try to resize the one placed sideways and distorted I end up getting told that the file is too large.

This leads me to believe it is part of the file size restrictions. So I am wondering if editing the file prior to importing into Fresco will solve this flipping and distorting issue. Admittedly this doesn't clearly explain why your image is appearing upside down.