png transparent areas are white

Forum|Forum|5 years ago
January 4, 2021
3 replies
2618 views

I created an image in illustrator on iPad, then quickexport as PNG to fotos app (they have a transparent background shown as black or white in the photos app)

When i import the to fresco, the sometimes have a white background, sometimes a black background and sometimes a transparent background (Wich I would expect). Sometimes it even changes after saving and reloading a project.

What is causing these irregularities? and how can I make sure I always get the transparent background?

Import

This topic has been closed for replies.

RajneshD

Inspiring

I have the same issue, except that my PNG library element comes into Fresco with a black background. Semi transparent areas come in as Solid Color.

Adobe, any idea when we can expect a fix?

Thanks much.

Rajnesh

E

erinrose555

Participant

Is there any fix for this, when i try and add a PNG to a Fresco on ipad document, it keeps showing up with a white background even though it doesn't have one in the preview in photos.

D

defaulte7iz6rp6kz8j

Participant

I'm having this issue as well

Sue Garibaldi

Inspiring

Hi NaturGR.

We did discover a bug recently whereby importing a PNG into Fresco, that was saved directly to iOS Photos with a transparent background, would result in a black background in Fresco once the drawing was closed/reopened.

These are the steps we used to reproduce the problem:

* create a new document
* import a png with a transparent background that was saved to iOS Photos
* fill a layer beneath
* close the drawing
* reopen the drawing
* black canvas

Let me know if that's what's happening.

Sue.

U

Urusem

Participant

Hello.

i have a similar issue. I am trying to import png file which I saved from others app in iOS photos and Fresco open it without transparency with white background.

Is there any solution for that?

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded