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Watergirl24
Participant
January 7, 2024
Question

Quick Export to Instagram story full crash

  • January 7, 2024
  • 1 reply
  • 380 views

Hello

 

i have the latest versions and I am unable to take video of this bug. .

 

when hitting quick export, Instagram and selecting story the app goes black and crashes. I have to shot down my iPad and res tart to open fresco again

 

this is just a bug report please share with your dev team

This topic has been closed for replies.

1 reply

Anshul_Saini
Community Manager
Anshul_SainiCommunity Manager
Community Manager
January 8, 2024

Hi @Watergirl24,

 

Thank you for reporting this issue. To assist you better, could you please share the Fresco file that is causing the crash? This will help us analyze the problem and share the details with the development team for further investigation.

 

Best,

Anshul Saini

W
Watergirl24Author
Participant
January 9, 2024
It is all files.

The way to reproduce should be easy

Just create a file draw anything
Quick export
Instagram
Select Story

Let me know if you don't crash the app.

Thank you





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Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
January 11, 2024

Hello @Watergirl24,

Thank you for providing the information. I was able to successfully reproduce the issue on my end and forwarded the details to our product team. They will conduct a thorough investigation, and you can expect enhancements in upcoming updates.

Feel free to reach out if you have more questions or need assistance. We'd be happy to help.

 

Thanks,
Anubhav

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