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ansleys73967996
ansleys73967996
Participant
Mar 11, 2024 1:26 PM UTC
Question

Reference layer unavailable, running current version

Hi, can someone please tell me why I don't have reference layers available? I'm running the latest update, have tried deleting and reinstalling the app and it's still unavailable. 

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1 reply

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
Mar 15, 2024 5:51 PM UTC

Hello @ansleys73967996,

We understand that encountering technical issues can be frustrating. Would you mind checking if you have the background layer selected?

If yes, kindly convert it to a pixel layer first and then check if you are able to set it as the reference layer. If not, kindly share a screen recording of your entire workflow, so we can better assist you.

Looking forward to hearing from you.

Thanks,

Anubhav

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