Relatorio de falha

Forum|Forum|2 years ago
May 19, 2023
1 reply
311 views

tenho o adobe fresco e ja não é aprimeira vez que ele fecha sozinho e fica apresentando "relatorio de falha" tento enviar para adobe analizar e fecha sozinho o fresco enão consigo terminar de ler tudo. o que fazer gente? fica danto isso da foto gente. o que fazer? ja desistanlei e instalei de novo e nada.

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Anubhav M

Community Manager

Hello @Maria Luíza Mello Folster,

We understand how frustrating it can be to experience crashes. Would you mind trying to download Fresco v4.0 and checking if it helps? (https://ccmdls.adobe.com/AdobeESD/FRSC/4.0.0/win64/65329b20-2fb0-4131-a587-6df11b7f46e4/Adobe_Fresco.zip?token=exp=1684622179~hmac=30ac1148273d3990ed805510b9712e4596cea62267d88fa3467907d59938520c)

Note: This link is only valid for the next 24 hours.

If the issue persists, kindly share the logs by following the steps shared in this help article (https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html), so we can check it with the team.

Looking forward to hearing from you.

Thanks,

Anubhav