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Anubhav M
Community Manager
Community Manager
July 18, 2025

Hello @Varaporn32503192d3sq,

I'm sorry to hear about the trouble you're having with Fresco. It seems you are using a Windows computer. If yes, please try to update the OS(https://adobe.ly/3Gx2Vib) and Fresco(https://adobe.ly/46i5hvD) to the latest version and checking if it helps?

Also, try the following steps and share your observations:

1. Go to Creative Cloud Desktop Application

2. Press Ctrl+Alt+R

3. It will show a dialog to Relaunch

4. Click Continue and wait for 2-3 minutes

5. Launch Fresco

 

Additionally, check if all of your work is synced online (https://adobe.ly/3IA3LLu). If yes, please try resetting Fresco (https://adobe.ly/4nRJNfz...) and share your observations.

 

Looking forward to hearing from you.

Anubhav