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rebecca24951791x03f
Participant
Jun 21, 2022 10:45 AM UTC
Answered

Saving and back-up

Does Fresco have an auto-save feature, or should it sync automatically? I have a file saved to cloud. Last night my latop battery died and this morning I realised I have lost about 6 hours of work. The previous versions in the cloud are from when I manually saved the file.

 

Can I recover the files, is there anything I can do? Should it be syncing and saving automatically? I have the trial version at the moment, 3.6.0.926, on Windows 11.

 

Thanks!

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Sjaani
SjaaniCorrect answer
Community Expert
Jun 23, 2022 12:18 AM UTC

I'm pretty sure it does auto save. If the battery died mid usage though there's no telling what you've done since the last save. It definitely syncs to the cloud on normal usage when you close out of an image, again the battery dying might very well have affected the ability to save.

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2 replies

Sjaani
Community Expert
SjaaniCommunity ExpertCorrect answer
Community Expert
Jun 23, 2022 12:18 AM UTC

I'm pretty sure it does auto save. If the battery died mid usage though there's no telling what you've done since the last save. It definitely syncs to the cloud on normal usage when you close out of an image, again the battery dying might very well have affected the ability to save.

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    Community Expert
    DaveJCummingsCommunity Expert
    Community Expert
    Jun 23, 2022 1:12 PM UTC

    Yeah, it has autosave,  it is supposed to save every couple of minutes or so,  but yeah, the battery dying may have affected things 

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