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Participant
March 18, 2022
解決済み

Subscription problem

  • March 18, 2022
  • 返信数 2.
  • 268 ビュー


I just subscribed to adobe fresco on my iPad and For some reason it's not working and I can't use the premium brushes and it looked like it's the same as before without the subscription.

 

このトピックへの返信は締め切られました。
解決に役立った回答 Sjaani

The forum is mostly responded to by other users who generally can't assist with Subscription issues.

Have you contacted Adobe Care?

You could also try the Fresco development team (frescohelp at adobe dot com), if they can't help directly they will at least point you in the right direction to get assistance from the accounts team.

返信数 2

manal shanableh
Legend
March 29, 2022

have tried to close everything and restart your device??

Sjaani
Community Expert
SjaaniCommunity Expert解決!
Community Expert
March 28, 2022

The forum is mostly responded to by other users who generally can't assist with Subscription issues.

Have you contacted Adobe Care?

You could also try the Fresco development team (frescohelp at adobe dot com), if they can't help directly they will at least point you in the right direction to get assistance from the accounts team.