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Participant
March 18, 2022
Answered

Subscription problem

  • March 18, 2022
  • 2 replies
  • 261 views


I just subscribed to adobe fresco on my iPad and For some reason it's not working and I can't use the premium brushes and it looked like it's the same as before without the subscription.

 

This topic has been closed for replies.
Correct answer Sjaani

The forum is mostly responded to by other users who generally can't assist with Subscription issues.

Have you contacted Adobe Care?

You could also try the Fresco development team (frescohelp at adobe dot com), if they can't help directly they will at least point you in the right direction to get assistance from the accounts team.

2 replies

manal shanableh
Legend
March 29, 2022

have tried to close everything and restart your device??

Sjaani
Community Expert
SjaaniCommunity ExpertCorrect answer
Community Expert
March 28, 2022

The forum is mostly responded to by other users who generally can't assist with Subscription issues.

Have you contacted Adobe Care?

You could also try the Fresco development team (frescohelp at adobe dot com), if they can't help directly they will at least point you in the right direction to get assistance from the accounts team.