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Participant
Mar 18, 2022 7:00 AM UTC
Answered

Subscription problem


I just subscribed to adobe fresco on my iPad and For some reason it's not working and I can't use the premium brushes and it looked like it's the same as before without the subscription.

 

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Sjaani
SjaaniCorrect answer
Community Expert
Mar 28, 2022 10:06 PM UTC

The forum is mostly responded to by other users who generally can't assist with Subscription issues.

Have you contacted Adobe Care?

You could also try the Fresco development team (frescohelp at adobe dot com), if they can't help directly they will at least point you in the right direction to get assistance from the accounts team.

2 replies

Legend
Mar 29, 2022 8:54 AM UTC

have tried to close everything and restart your device??

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Sjaani
Community Expert
SjaaniCommunity ExpertCorrect answer
Community Expert
Mar 28, 2022 10:06 PM UTC

The forum is mostly responded to by other users who generally can't assist with Subscription issues.

Have you contacted Adobe Care?

You could also try the Fresco development team (frescohelp at adobe dot com), if they can't help directly they will at least point you in the right direction to get assistance from the accounts team.

Translate