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Participant
Jan 20, 2025 8:41 AM UTC
Question

Timelapse bug shrinks the canvas for a portion of the recording, then reverts to the normal size?

Whenever I export the timelapse for this one specific project, the timelapse immediately shrinks the canvas leaving a thick black border around it, only reverting to its normal size near towards the end. I have exported the timelapse of this project before and I didn't face this issue, so I don't why its acting up now. 

I tried reloading and redownlaoding the timelapse many times, yet every single time the same problem persists. 

The file size isn't the issue, since my other projects with a bigger file timelapse are still just fine. It's also not the canvas size either, because literally every other project is unaffected by this bug, including ones of the same canvas size. 

 

Additional info if it helps:

- At no point in time did I ever adjust the canvas size

- The canvas size is 4k

- The timelapse is set to high resolution (as with all the others)

- This shrinking occurs directly in fresco, so its not a third party issue or anything

 

If you know how to resolve this, please help me. It's driving me insane.

8 replies

lauras66940017
Adobe Employee
Adobe Employee
Sep 3, 2025 7:05 PM UTC

Would you please specify:

a) What device you are running Fresco on when this happens?

b) What Fresco version you are on

c) What iOS version you are on

d) What size document do you observe this issue with?

 

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Participant
Sep 3, 2025 8:01 PM UTC

I'm not the original poster, but here's the answers for when it happens to me:
A.) iPad Air

B.) Adobe Fresco 6.6.1
C.) iPad OS 18.6.2
D.) Around 20 MB

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Participant
Jul 11, 2025 12:25 AM UTC

I'm also having the same problem. It worked fine yesterday. Posting here in hopes of eventually finding the solution. 

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Participant
May 16, 2025 11:56 PM UTC

I just had the exact same problem. And the shrinking seems to go lower than 1080px, so looks like it's better to just avoid high res export settings altogether and use the standard 1920x1080. Disappointing.

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Anubhav M
Community Manager
Community Manager
Jan 20, 2025 2:41 PM UTC

Hello @Angie337780382705,

Would you mind reverting to an older version of the Cloud Document (https://adobe.ly/40p8SDz) and then exporting the time-lapse to see if it helps?

Looking forward to hearing from you.

Anubhav

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a.333Author
Participant
Jan 21, 2025 3:48 AM UTC

Thanks for replying. I tried this and it still didn't work. I also want to mention that if I duplicate the project and try to export the timelapse of that file, it still doesn't work. I'm at a loss of what to do.

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