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Participant
February 28, 2024
Question

Timelapse not recording properly

  • February 28, 2024
  • 1 reply
  • 219 views

Fresco recorded just a few seconds in the begining and then nothing, black screen. Can i please recover the timelapse recording I need the video to showcase my work. Thank you

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1 reply

Anshul_Saini
Community Manager
Community Manager
March 1, 2024

Hi @c.constantinos,

 

I'm sorry to hear that you're experiencing issues with your Fresco timelapse recording. Unfortunately, if the timelapse only recorded a few seconds at the beginning and then stopped, there's no way to recover the missing footage.

 

To prevent this from happening in the future, here are some suggestions:

  • Ensure your device has enough available storage space to accommodate the entire timelapse recording. Running out of storage during recording can cause the timelapse to stop prematurely.

  • Ensure that the timelapse recording settings in Fresco are configured correctly (https://adobe.ly/49Z4UVv). Try using the compress live stream video settings for your timelapse for better performance & lower file size.

  • Sometimes, simply restarting Fresco can resolve temporary glitches or issues with the timelapse recording feature. Close the app completely and then reopen it to see if it works properly before you start your main project.

Unfortunately, if the timelapse recording has already stopped prematurely, there's no way to recover the missing footage. You'll need to redo the timelapse recording, following the suggestions above, to prevent similar issues in the future.

 

I hope this helps, and I wish you success with your timelapse recording and showcasing your work.

 

Best regards,

Anshul Saini