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Participant
May 30, 2024
Question

Transfer files - Fresco

  • May 30, 2024
  • 1 reply
  • 384 views

Is there a new method to transfer files between two Fresco accounts (one is a free version and other is a paid one)? Under 'Share Link' , I cannot find anyting to toggle for "Allow save to Creative Cloud". After I copy the link and open in browser, it just shows a PSD file and tells me I cannot edit as it's a different adobe account.

Also, how can I transfer files that haven't synced to the cloud? I made some artwork after my adobe subscription expired. Hence they haven't synced due to space issues. I have a new Adobe subscription on a different account (moved countries so had to do this). 

 

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1 reply

Participant
June 3, 2024

Here's the solution, if someone is looking for it:

To transfer your Fresco cloud files to a new Adobe account, you will need to follow these steps:

  1. Open Adobe Fresco on your device.
  2. Tap on the Home icon to access your cloud documents.
  3. Select the cloud document you want to transfer.
  4. Tap on the More Options icon (three dots) associated with the document.
  5. Choose the Export option to save the document to your device.
  6. Sign in to your new Adobe account on the same device.
  7. Open Adobe Fresco on your new account.
  8. Tap on the Home icon and select Import and open.
  9. Locate the exported document on your device and select it.
  10. The document will be imported into your new Adobe account.