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Watergirl 805
Participant
December 29, 2023
Question

Transform tool not moving small objects

  • December 29, 2023
  • 2 replies
  • 717 views

I am on a new iPad and latest versions of fresco and iOS

 

When the object is small ( like the dots of a character eyes) they will not move.

 

This is super frustrating as I need to carefully position the eyes on the face and I can't move them. 

 

This seems like a bug 

 

If I transform to a large size then I can drag and move as expected. But if I re size to the small dot I can't move it again

 

Thank you for your help

 

Watergirl

 

 

    This topic has been closed for replies.

    2 replies

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    Watergirl24
    Participant
    January 7, 2024

    I have the newest versions.  Was not able to find the app version details but just doeloade it a few days ago

    Here is the video

     

    the problem seems to happen with small ojects.  Large ones I can click hold and move. The frustration is I am working wiht eyes. Two dots. And these will not move

     

    thank you

     

     

    Anshul_Saini
    Community Manager
    Anshul_SainiCommunity Manager
    Community Manager
    February 4, 2024

    Hello @Watergirl24,

     

    Sorry for the delayed resposne. I understand that you're facing an issue with moving small objects, particularly dots representing eyes, in Adobe Fresco. It's crucial to have a smooth experience while working with intricate details.

     

    Would you mind updating to the latest version? If you haven't already? Please update Fresco to the latest version (5.3) and see if the issue persists. Updating to the latest version often includes bug fixes and improvements that could address the problem you're encountering.

     

    If the problem continues after updating, please provide more details about your device, such as the make and model. This information can be helpful for further investigation.

     

    If you have any other questions or if there's anything else I can assist you with, feel free to let me know.

     

    Best,

    Anshul Saini

    W
    Watergirl24
    Participant
    February 4, 2024
    I fixed now!

    Thank you

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    Anubhav M
    Community Manager
    Anubhav MCommunity Manager
    Community Manager
    January 1, 2024

    Hello @Watergirl 805,

    Sorry to hear about your experience. Would you mind sharing some more details, like the exact version of the OS/Fresco, your device model, and a screen recording of the problem (https://adobe.ly/3S2LXuX), so we can investigate this further?


    Looking forward to hearing from you.

     

    Thanks,

    Anubhav

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