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defaultc1km1u9ne1df
Participant
May 28, 2024
Question

Upgrade

  • May 28, 2024
  • 1 reply
  • 95 views

Trying to upgrade fresco on my iPad and while the option pops up to upgrade, when the 3 options show they do not have the costs and does not allow me to chose at all

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1 reply

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
June 20, 2024

Hello @defaultc1km1u9ne1df,

Sorry to hear about your experience. Would you mind deleting and reinstalling Fresco on your iPad to see if it helps? Also, kindly install any pending iPadOS updates and share your observations.

Note: Before deleting the app, kindly export all your work (if any) to your device for backup.


If the problem persists, please share a screen recording of it so we can better assist you.

Looking forward to hearing from you.

 

Thanks,

Anubhav

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