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Rachel5C58
Participant
August 24, 2020
Question

Vector turning to pixel

  • August 24, 2020
  • 2 replies
  • 3133 views

I recently updated fresco to the 1.9 version of Fresco. 

I noticed that after downloading my work, which was done completely with vector brushes, the png was very pixelated. This wasn't an issue before the update. I tried saving the documents in different forms (pdf, png,jpg,etc) but all are very pixelated. On fresco it doesn't look pixelated until I try to download it. Please help!

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    2 replies

    johanp3182597
    johanp3182597
    Participant
    September 3, 2020

    I have the same problem, and I cannot find a solution. It is really stressful, this bug in the app. I hope it will get fixed soon!! Or does anyone has a solution?

     

    About Michaels answer, the size of the file should not be a problem. Because I worked in vector, not pixels. Then the size becomes irrelevant.

    Sue Garibaldi
    Sue Garibaldi
    Inspiring
    September 3, 2020

    Hi Johan. 

     

    I think you may be the same person who wrote through Fresco's in-app feedback with the same issue. But just in case you aren't,  here's what I wrote:

     

    I'm sorry this is happening. Generally I only hear this when people are exporting vector art as PSDs or PNGs but that doesn't sound like the case here.  There are two things I'd like you to send to me:

     

    * A link to the original art. Here's how to do that:
    1. Go to the Cloud Documents screen and tap on the ellipses icon (...) under the drawing 

    2. From the pop-up menu choose Share Link (make sure the toggle for "Allow save to Creative Cloud" is ON) and copy the link that's in that window.

    3. Please do not post that link here but send it to me through Fresco's Report A Bug link (App Settings > Help > Support  > Report A Bug). 

    * And the PDF that you've exported from it.

     

    Thanks for your help with this. 

     

    Sue. 

     

    JadeSLS
    JadeSLS
    Participant
    October 21, 2020

    I am having this very same issue. I created an illustration using vector brushes and it is clearly a vector in Fresco but when I export as a PDF and open in Illustrator, it is very pixelated. This hasn't happened with my other PDF exports, just this one. Is there a solution?

     

     

    Michael J. Hoffman
    Community Expert
    Michael J. HoffmanCommunity Expert
    Community Expert
    August 24, 2020

    Hi Rachel,

     

    What is the original canvas size of your image? Could it be quite small, which would explain the pixelation? What is the size of the exported png or jpg, in pixels?

     

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