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A.Sul
Participant
Apr 7, 2026 9:09 AM UTC
Question

Why can't I save a new brush?

I have issues with “saving new brush “ it not showing the bar.


 

 

    3 replies

    Abhishek Rao
    Community Manager
    Community Manager
    Apr 7, 2026 9:55 AM UTC

    Hi @A.Sul,


    Thanks for reaching out, and I'm sorry to hear you’re running into this issue. Could you please confirm the Fresco version you're using along with your iPad details? In the meantime, please try updating Fresco to the latest version, then restart the app and allow some time for everything to sync. If the issue still persists, try signing out and signing back into Creative Cloud, and as a final step, reinstall Fresco and test again.


    Please let me know how it goes after trying these.

    Abhishek

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    A.Sul
    A.SulAuthor
    Participant
    Apr 7, 2026 10:26 AM UTC

    I have version 7.2.0, and I've tried to find updates in the App Store, but there are none. My iPad is an Air 3rd Gen. It was fine to save a new brush, but after I tried to make another one, this happened to me. Can you help me?

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    Anubhav M
    Community Manager
    Community Manager
    Apr 20, 2026 3:07 PM UTC

    Hello ​@A.Sul 

     

    Thanks for confirming. Could you share a brief screen recording of your entire workflow, including the problem encountered when saving the brush, so we can check it with the team?

     

    Looking forward to hearing from you.
    Anubhav

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