Why Fresco update dead end (version 2.1)

Forum|Forum|5 years ago
December 10, 2020
4 replies
582 views

What prevents Fresco V 2.1 from updating/running on my Workstation?
Dell XPS running Win 10 64-bit, 16 GB RAM, Nvidia GeForce GTX 1060 6GB, DirectX 12, Direct 3D Feature Level 12.1

Performance

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Correct answer plummerdesign

Time to stand down : )

Creative Cloud did an update about 10 mins ago and installed the Fresco update all on its own.

Now then, how to close the program....

plummerdesignAuthorCorrect answer

Inspiring

Time to stand down : )

Creative Cloud did an update about 10 mins ago and installed the Fresco update all on its own.

Now then, how to close the program....

plummerdesignAuthor

Inspiring

Thanks for the reply + query! To best show what is stopping Fresco, here are (2) screen caps.

The previous build of Fresco is installed and works. The new December version is the dead zone issue : )

"Not Compatible" and "Adobe Fresco is not yet compatible with your graphics card"

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Rohit Guglani

Adobe Employee

@plummerdesign what error you are facing? Kindly share more details for us to look into the issue.

Thanks,

Rohit

Sjaani

Community Expert

Based on what you've mentioned and what is in the System Requirements. It definitely looks like your system should be able to install it to me. Are you receiving any specific errors when you try to install?
Did you try an uninstall/reinstall to see if that would help?

Are all your drivers up to date?

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