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clairep26068336
Participating Frequently
February 17, 2021
Question

WiFi goes at a snails pace when I use Fresco

  • February 17, 2021
  • 3 replies
  • 206 views

I have raised this before, no-one replied, but it's a real problem for me. Fresco kills my wifi.

Speed before opening Fresco - 14mbps

Speed after opening a blank document in Fresco - 250kbps

Speed a few minutes after closing Fresco - 8mbps

 

Is it only me? Can anyone advise how I can stop this from happening please?

Thank you

This topic has been closed for replies.

3 replies

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clairep26068336Author
Participating Frequently
February 18, 2021

Thank you, I have done this after your suggestion.

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Community Expert
DaveJCummingsCommunity Expert
Community Expert
February 18, 2021

I haven't experienced that problem myself.  What device are you using?  Have you checked the WiFi itself

    Sjaani
    Community Expert
    SjaaniCommunity Expert
    Community Expert
    February 18, 2021

    At a guess no-one replied previously because we are more suited to helping to use the software rather than working out technical type issues.

    Are you able to open the app, go into settings, select help and choose Report a Bug?

    This will open up an email and include information about your device which might help the developers to help you work out why your wifi is being slowed down by using Fresco.

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