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くみ子唐86989951
Participant
May 20, 2026
Question

プラグインの初期化しています。で止まってしまってイラストレーターが開かない

  • May 20, 2026
  • 1 reply
  • 32 views

イラストレーターを開こうとWクリックしますが、「プラグインの初期化をしています。」で画面が止まってしまって開くことができません。

また、何度も再インストールをしてみますが全く起動しません。

直す方法をおしえてください。

    1 reply

    Abhishek Rao
    Community Manager
    Abhishek RaoCommunity Manager
    Community Manager
    May 20, 2026

    Hi @くみ子唐86989951,


    Thanks for reaching out, and I'm sorry to hear Illustrator is getting stuck on "Initializing the plugin" and not opening.

    Could you please confirm the exact Illustrator version and your operating system details so I can check this further? In the meantime, please try manually resetting the Illustrator preferences using the steps shared here:
    https://adobe.ly/4wGgmRZ

    Also, kindly try the troubleshooting steps mentioned in this article and check if Illustrator launches successfully afterward:
    https://adobe.ly/4wGgnp1

    If the issue still persists, please try launching Illustrator after booting your machine in Safe Mode to isolate any third-party interference:

    Windows: https://adobe.ly/4dlNAyn

    macOS: https://adobe.ly/49w0dEX

    If Illustrator still does not launch, please use the Creative Cloud Cleaner Tool to completely remove Illustrator and its components:

    Close all Adobe applications first, then follow:
    https://adobe.ly/4mkYJCc

    After that, reinstall Illustrator through the Creative Cloud Desktop app:
    https://adobe.ly/43fQrCS

    Once reinstalled, relaunch Illustrator and update it to the latest version.


    Please let me know how it goes after trying these steps. I’ll be happy to help further based on your observations.
    Abhishek

    く
    くみ子唐86989951Author
    Participant
    May 20, 2026

    Hi @Rao,

    Thank you for contacting me.
    I received a solution via chat from an Adobe staff member. It seems the font was the problem. Turning it off fixed it.
    However, it still takes quite a while to start up.
    I hope that gets fixed soon.

      Abhishek Rao
      Community Manager
      Abhishek RaoCommunity Manager
      Community Manager
      May 21, 2026

      Hi ​@くみ子唐86989951, 

       

      Thanks for the update. I’m glad to hear the team was able to help identify the issue and that disabling the problematic font resolved the launch problem.

      For the slow startup behavior, could you please also try the troubleshooting steps shared earlier here:
      https://adobe.ly/4wGgnp1

      Additionally, please try manually resetting the Illustrator preferences before testing again.

       

      Let me know how it goes afterward.

       

      Thanks,
      Abhishek

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