Questions

What process/sequence should be used to get ‘raw’ (just downloaded from my camera) into the right size/resolution/ for general web and thumbnails.What I have been trying:  Crop the image (jpeg) (mine range from 2000 kb - 5000 kb) Scale the image to a width no wider than 1200 px for pc screens. Export the image at 1x and .7x-.8x webp format.  (The latter sizes for Thumbnails)For people who do this on a regular basis, what process do you use?  (My AI defaults to 72 ppi)

Hi everyone, Illustrator keeps crashing at startup. I have tried reinstalling but that doesn’t change anything. I have tried restarting my computer, and it sometimes works, but normally I have to keep restarting up to two or three times before it works and I have to go therough this process everytime I want to open it. It’s really affecting my ability to work. Any help would be much appreciated. Best, Andrew  

I am using adobe illustrator 30.3 (latest version) on Windows 11, version 25H2. My issue is with selection and drag with mouse. As soon as I Lauch the application and try with selection and move it works but after one or two operations it stops working and object selection and drag does not work. some keys like space bar also stops working. I did all trouble shooting as suggested by help and support, but the issue remains same. I reinstalled the illustrator after uninstalling but that also did not work, I tried with fresh document and with a simple text but the same thing happens for text also. I am not able to select and move the text with mouse. kindly guide me.

I need a version of Illustrator that is no longer available through the “Other Versions” option in the Creative Cloud program. I need v28 because a critical plugin I use no longer supports v29 or v30. Google searches tells me that support can provide downloads for older versions.

I’m copying an object from one art board and pasting it into the same location on another art board in the same document (and yes I’m selecting the correct art boards whilst doing this). For some reason in this file (which was originally a PDF) when I go to paste in place on the 2nd art board, it pastes the object off the board. I’ve attached the illustrator file so you can play this game aswell. Try copying the red square on the first art board and paste it in place on the 2nd art board. See if you can get it to paste in the correct location - or like me - it pastes it off the top art board (as in the attached screenshot). Does anyone know what I have to do to fix this. And yes I’ve quit illustrator and tried again and this problem still persists. 😀 You can download the ai file here:  https://www.swisstransfer.com/d/d1f27491-8cd2-43ed-ba17-01ef6b59765c 

Help! I am unsure why but when I export Ai as a pdf. The pdf is blank. Why is this the case? Nothing is clipped into a mask layers are showing. 

Hi, I just bough Adobe creative cloud plan with Illustrator and photoshop. when I press download Illustrator, It doesn`t download anything to my pc. Additionally, when I enter my account to see my plan I get an error: Any help would be appriciated

Hi everyone ~I have several versions of Photoshop installed, but I want to open the selected image in a specific version of Photoshop from within Illustrator, such as “C:\Ps2026\Photoshop.exe”.If you could help me solve this using a script, I would really appreciate it.You can copy the directory containing the installed Photoshop.exe to the C drive to test it.Thank you. 

Is anyone else experiencing the Dimension tool not working, with the following message coming up in a dialogue box?“The Operation cannot complete because of an unknown error. [UKFG]”Then only half the label shows up; no measurement etc.Downloaded and running v30.3 on Mac, Sequoia 15.7.5 (can’t use a later OS due to age of Mac)Any ideas on correcting this, as I do use the Dimension tool a lot!Video attached for reference.

Hi all,I’m working with a single text box in Illustrator and want to select multiple separate pieces of text at the same time (similar to holding Ctrl/Cmd in Word to select different words/phrases).The goal is to apply formatting (e.g. bold, font change, size) to multiple non-adjacent parts of the same text object in one go.See my example below: I want to highlight “Ingredients, EN | Important, Warning” so I can edit/adjust their formatting - without having to highlight each one separately, then editing the format one-by-oneIs there a way to do this in Illustrator? Or is there a recommended workaround (e.g. styles, scripts, plugins)?Thanks!

I’m trying to place a custom logo onto a 3D-style technical drawing.The surface I want to place it on is slightly curved and made up of multiple vector paths. I’ve tried using Object → Mockup (Beta), but it’s greyed out or doesn’t work properly with my geometry.What’s the best workflow for this?Should I be using Mockup, Envelope Distort, or something else? Do I need to simplify the surface into a single shape first? Any tips for keeping the logo clean and properly aligned on a curved surface?Appreciate any guidance or examples — especially for technical/engineering-style illustrations. 

I would like to create an upside down portrait artboard.let’s say you have two artboards side by side one is normally reading. if it had page numbers they would be at the top of the artboard. I then want to create a second artboard that is rotated 180 degrees from the first one.  So looking at it in illustrator the page number is now at the bottom of the page and upside down.But if you go to print I need the printer to understand that they both need to print with the page number at the top

Liebe Alle, ich benutze Adobe Illustrator 2026, Version 30.3 auf einem Windows-11-PC.Ich arbeite derzeit an einer Zeichnung, in der ich mit dem Buntstift-Werkzeug Linien zeichne. Dafür brauche ich zwei verschieden dicke Linien, deren Eigenschaften ich mir über das Grafikstil-Tool abgespeichert habe. Nun meine Frage:Wenn ich eine Linie zeichne und am Ende des Stift / die Maus absetze, ist sie zunächst noch aktiv, d.h. der Pfad und die Ankerpunkte werden noch angezeigt. Wie kann ich jetzt quasi bestätigen, dass ich mit dieser Linie fertig bin? Ich muss oft zwischen beiden Grafikstilen hin- und herwechseln, und es wäre sehr zeitsparend, wenn ich nach dem Zeichnen einer Linie mit einem Shortcut o.ä. bestätigen kann, dass diese Linie jetzt fertig ist, so dass ich im Grafikstil-Fenster den anderen Stil auswählen und mit diesem die nächste Linie zeichnen kann. (Ich hoffe, das ist verständlich erklärt.) So lange die gerade gezeichnete, erste Linie noch aktiv ist, kann ich ja nicht den Grafikst

Hi everyone. Having an issue I cannot seem to figure out. I have downloaded and am using the latest Cutting edge 5 version. I am using AI 2026. Whenever I use cutting edge 5 it opens the box to a black box. I have to use CTRL+SHIFT+Windows Key+B to get the box to then appear with the settings. I have to do it every time and I cannot seem to find out why. I have an AMD graphics card (drivers are all up to date directly from AMD). IN AI I switch to use CPU instead of GPU, still having the issue. Any Advice?

  The problem still hasn't been fixed in the latest version. I've done this and that, so please fix the bug. It's annoying to write, so please read the previous one.

Hi! can someone help me fix this issue? I'm experiencening this glitch of pink screen whenever I open files in Adobe Illustrator. It it stays for like 1-2 sec the moment AI opens.

I have a computer with a 20-core processor, but Illustrator only uses 2 cores. What should I do? Change the settings to use all cores. Please help. 

MacBook Pro - Version macOS Tahoe 26.4.1New work computer, full adobe account, Illustrator freezes on every launch, spinning beachball.Have to force quit and restart, at most two times to get it working.Be awesome if I didn’t have to do that on a brand new mac.

Every time I open illustrator all the layers in my file expand showing every single sub-layer. This is beyond annoying because I have to close EVERY SINGLE ONE OF THEM. How do I fix this????

Hello everyone.With the latest update, thumbnails of my recent files are no longer visible on the opening home screen/opening screen of Illustrator. The My Files/Open Recent Files list shows the 30 most recent files  - nothing has changed here and it works. Resetting illustrator settings doesn't help. Turning the GPU on/off does not help. Deleting older version settings/resetting current ones doesn't help either. All methods indicated on this forum since 2019 do not work 😕😕 Some program bug - nothing can be done about it. Has this happened to anyone else? macOS 15.0.1 SequoiaIllustrator 29.0Thx Tom

After updating to v29.1 version of Adobe Illustrator, the design files have become very large when saved, and I don't understand why. For example, I opened an old file that was about 500MB on an external hard drive, and when I saved it as a new file in the Documents folder, the size increased to over 4GB.Yesterday, I was shocked when this software saved a file that reached 11GB and took about 30 minutes. As a result, my 32GB RAM is always full, constantly at 90-100% during the process. What should I do to fix this? Thank you everyone for reading!

I've experienced this twice now, both times in the last month. I design beer labels and I'll often open an older label and use it as the template for a new one. When I open the older file (an .AI file), it will load, and most of the live text will have switched to a different font arbitrarily. Some fonts switch to OTHER typefaces that exist in the same document, others switch to different weights of the same font, and still others switch to defaults like times and myriad.  Some of the switched fonts are stored locally, and others are served via Adobe Fonts. The file does this consistently even after I've restarted illustrator and restarted my computer.    I've attached a screenshot of one of the files with its original fonts (from an outlined version for print), as well as a shot with the changed fonts.   Has anyone else experienced this?   System: 2022 Mac Studio M1 Max MacOS Sonoma 14.6.1 Illustrator v 29.5.1

A week ago, Illustrator has started showing this message. The file was created on my account and using the same account ever since. What is going on? 

After the last update of the application, the following pop-up appears every time after launching:  How can I stop it?Thanks in advance.

I tried open my files i saved in the Adobe Cloud but then it showed this error even though i log in with the same account i saved the file earlier. and i have never logged in another account in my laptop too.