Participant

Answered

100% display issue

Forum|Forum|5 months ago
November 28, 2025
1 reply
301 views

The actual size of a new RGB file doesn't match 100%. A new file of 1024 px is displayed much larger. When I measure it with Command-Shift-4, it measures 1326 px on the screen. Copying/pasting a screenshot also produces a much larger image of the screenshot in Illustrator.
I'm using version 30.

Correct answer Doug A Roberts

In Preferences > General, is 'Display Print Size at 100% Zoom' on or off?

Community Manager

Community Manager

Hi there,

Thanks for reaching out. Would you mind telling us the version of Illustrator installed on your machine and details of your operating system?

Please also share your screen resolution and the zoom percentage settings in Illustrator.

It would be helpful if you can share the screenshot or a screen recording of the problem.

We will be happy to assist you further.

Thanks,

Harshika

Marcel JanssenAuthor

Participant

I have Illustrator 30.0 actieve on a Mac with macOS 15.7.1

See the srceenshot voor details. I make a screenshot of this website and past it in a new document (1024 x 1024px, rgb).

illustrator screenshot paste problem.png

Community Expert

Correct answer

Community Expert

In Preferences > General, is 'Display Print Size at 100% Zoom' on or off?