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M
maria hannad92609693
Inspiring
September 27, 2021
Question

24.3.1 Provisional headers are shown

  • September 27, 2021
  • 1 reply
  • 2276 views

I have a redirection URL but the redirection won't finish since the need cookies are not returned. When I calling the URL the request header shows "Provisional headers are shown". The google says someone is blocking the request. Is this a know issue on Illustrator 2020(24.3.1)?

This topic has been closed for replies.

1 reply

Anshul_Saini
Community Manager
Anshul_SainiCommunity Manager
Community Manager
September 27, 2021

Hi there,

 

Sorry to hear about the trouble you are facing. Could you please share a few more details like:

  • URL link
  • Does changing HTTPS to HTTP or vice-versa help resolve the issue? 
  • Does disabling any Adblock extension on your web browser help resolve the issue?
  • Does opening the link in another browser help resolve the issue?
  • Does changing your internet help resolve the issue?
  • Are you using VPN or proxy?
  • Could you please share the document with us? You can upload it to the Creative Cloud (https://helpx.adobe.com/in/creative-cloud/help/share.html) and share the download link.

 

Will be looking forward to your response.

 

Regards,

Anshul Saini

M
maria hannad92609693Author
Inspiring
September 28, 2021

Hi,

Thanks for taking notice to my issue. I really need help on this.

I don't have any adblock on my browser, not using any VPN or proxy.

Here I am using AI2020-24.3.1 - I have a plugin that has login button that calls a certain URL to connect to our server and to get some cookies and then redirect to actual login page.

And yes, when I am accessing this to chrome browser it works fine.

It also works okay when I am using AI 2021(25.x.x) version.

Sorry I can only share some details due to security policy on our company.

 

Thanks,

Hanna

Anshul_Saini
Community Manager
Anshul_SainiCommunity Manager
Community Manager
September 30, 2021

Thank you for sharing the details. I can understand the security restrictions. However, I would suggest you to update to v24.3.2, released a couple of days ago. See if that fixes this issue.

 

Regards,

Anshul Saini

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