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Participant
July 25, 2023
Question

3D Inflate won't render due to unknown error

  • July 25, 2023
  • 1 reply
  • 1492 views

Hey community!

I've been using the new 3D updates to create some really nice digital art for my store. Lately, however, after using '3D > Inflate' succesfully at least a dozen times, AI has been crashing on me and I've had to force quit.

This is the error message: The operation cannot complete because of an unknown error [PARM].

At first my files wouldn't render hi-res. Now it won't inflate at all. I've tried changing my file size from screen to large and nothing. I've successfully been able to render larger files just within the past few days. Suddenly, I can't produce anything and it's seriously slowing down business! Please help!

(working on macbook pro, 2016. latest version of OS)

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1 reply

Participant
July 26, 2023

Please anyone have any suggestions?? I've tried removing and resintalling AI, resetting preferences, smaller file sizes, text is outlined, everything is grouped. Not sure what else to try.

Doug A Roberts
Community Expert
Community Expert
July 26, 2023

Have you updated Illustrator in that time?

Does it happen in all files or just one file?

Can you install an earlier version and see if it generates the same issue?

Participant
July 29, 2023

I have updated illustrator. Haven't tried using a previous version. Thank you for the suggestion. The only workaround is working on previously rendered files. I can make edits, render and save again. It seems to only be new files.