Skip to main content
Participating Frequently
October 31, 2022
Question

3D (new and legacy) does not work - keep getting an error alert.

  • October 31, 2022
  • 1 reply
  • 1132 views

I have the version 27 of Ai installed both at work (Macbook running Catalina) and home (iMac running Monteray).

 

3D works fine on work computer, but on my newer iMac, I keep getting error message as soon as I try the most basic of extrudes or revolves. 

 

My NEW computer has been cleansed of any possible gunk, and I uninstalled and reinstalled Illustrator. 

 

What's up with this? Solutions greatly appreciated!

 

This topic has been closed for replies.

1 reply

Doug A Roberts
Community Expert
Community Expert
October 31, 2022

What is the error message?

Participating Frequently
October 31, 2022

Hi Doug and thanks for the speedy reply! I'll have to grab that when I'm home. At work now. I do know that there's no particular code or specifics to the error message - just saying that it's an error. Will post a screen grab as soon as I can follow up.