Skip to main content
Inspiring
March 22, 2025
Answered

3D Not working

  • March 22, 2025
  • 2 replies
  • 945 views

whenever i use the inflate tool in illustrator, the image turns to white. it only works when each object is individual, but even then, the background turns white. I am not sure how to fix it. im using illustrator '23. pls help 🙏

Correct answer Lawrence_Suba6385

I've found the issue. The ppi was set to 300 instead of 72, not sure why it took so long for me to notice.

2 replies

Ares Hovhannesyan
Community Expert
Community Expert
March 22, 2025

Try to reset preferences. May be that can help.

Inspiring
March 22, 2025

It's still not working... only the background turns transparent. when i adjust the properties it shows but disappears again.

Monika Gause
Community Expert
Community Expert
March 22, 2025

Please show Before and after.

Please show the Layers panel with objects in it and the Appearance panel with objects selected.

Inspiring
March 22, 2025

Here are some screenshots of my entire illustrator, im not sure what im doing wrong. I've expanded the objects before grouping them, turns white. When i group only the foreground objects, it turns white. only when everything is ungrouped, and the background is deselected does it work properly.