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Participant
July 20, 2026
Question

Acrobat PDF file format is having difficulties.

  • July 20, 2026
  • 2 replies
  • 12 views

Hi All,

I’ve been getting “Acrobat PDF file format is having difficulties. No error” all day.

Restarted Illy, no go, restarted computer, no go. Deleted Illy prefs, restarted computer. Makes no difference.

It was intermittent earlier today, now it’s every time I do a save, I have to do a save-as to get around it.

Online research said delete prefs, I did, no difference.

I see a lot of “Acrobat PDF file format is having difficulties. Bad parameter”  and variations, but none that say “No error” on the end…

Frustrating rather than anything, at least I have a work around.

I do have a lot of Adobe PDF Presets in Save Adobe Pdf dialog, but I have had those for a long time, and I’m currently only using the default [Illustrator Default].

I did update to 30.6 24 days ago, no issues in the preceding 23...

Any ideas?

Thanks, Em.

“difficulties. No error”

 

    2 replies

    Monika Gause
    Community Expert
    Community Expert
    July 20, 2026

    Where are you saving your file?

    Anubhav M
    Community Manager
    Community Manager
    July 20, 2026

    Hello @EmilyC



    I'm sorry to hear about your experience. Could you share a sample file and confirm which version of Illustrator you're having trouble opening, so we can check this with the team?

    Looking forward to hearing from you.

    Anubhav