"Acrobat PDF File Format is having difficulties" error

Hello.
An error occurs as in the screenshot, on one of the computers, while opening some files from a network folder on qnap nas.
The same files open without problems, after copying to a local disk, or from the same network location, but connected as a network disk in windows 10.
I assume that the problem may be related to security settings, but in illustrator there is no control over such settings as in acrobat.
