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Participant
December 25, 2022
Question

Activated fonts on CC font website not getting activated in Illustrator

  • December 25, 2022
  • 3 replies
  • 280 views

I added some fonts from adobe and I can see that they are active on the website but they won't activate in illustrator and do I see them in the app. 

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3 replies

Ton Frederiks
Community Expert
Community Expert
January 20, 2023

Can you tell us what fonts you activated?

 

Anshul_Saini
Community Manager
Community Manager
January 20, 2023

Hi @Mistidawn27697078s6bb,

 

Thanks for reaching out. Would you mind checking if restarting the Illustrator app or signing out & in from the Creative Cloud apps, as suggested by Monika? If not, would you mind confirming the OS, Illustrator & CCD app versions along with the details asked by Monika?

 

Kindly update the discussion if you still need assistance with it. We'd be happy to help.

 

Thanks,
Anshul Saini

Monika Gause
Community Expert
Community Expert
December 26, 2022

Please tell us your version and system and if you use a font manager. Do you perhaps have fonts of the same name already activated?

 

Did you already try to log out of your account and then in again?