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TonyGoSunLife
Participant
January 26, 2023
Answered

Add Point tool

  • January 26, 2023
  • 2 replies
  • 254 views

The tool is grey out in the interface?

This topic has been closed for replies.
Correct answer Monika Gause

Can you try Window > Tools > Advanced?

 

You are probably opening the window for editing the toolbars,

https://helpx.adobe.com/illustrator/using/tools.html

2 replies

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
January 27, 2023

Hello @TonyGoSunLife,

 

Thanks for reaching out. I hope the suggestions shared by Monika helped resolve the problem. If not, kindly try resetting Illustrator's preferences by following the steps shared in this article (https://helpx.adobe.com/illustrator/kb/troubleshoot-preference-issues.html) and sharing your observations.
Disclaimer: Please note that resetting preferences will remove all custom settings, and Illustrator will launch with the defaults. You may save a backup of these settings from the location mentioned in the article.

Looking forward to hearing from you.

 

Thanks,
Anubhav

    Monika Gause
    Community Expert
    Monika GauseCommunity ExpertCorrect answer
    Community Expert
    January 26, 2023

    Can you try Window > Tools > Advanced?

     

    You are probably opening the window for editing the toolbars,

    https://helpx.adobe.com/illustrator/using/tools.html

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