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Participant
Sep 21, 2019 1:20 AM UTC
Answered

Adding a font

Hello 

I'm new to AI but I'm looking for information on how to add the font 

BANK GOTHIC MEDIUM 

 

to Ai

any help is appreciated 

 

thanks 

 

billy 

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    Anshul_Saini
    Anshul_SainiCorrect answer
    Community Manager
    Nov 22, 2024 9:22 PM UTC

    Thank you, Anubhav!  I was loading it from my Creative Cloud, which I'm running off my desktop, within the Fonts page.  I got the download from   in a zip file. I opened the download and have two types of files, one a TrueType font file and the other is a OpenType font file. 

     

     

     

     

    I'm pretty sure I got it from dafontfree.com  Is this enough information?


    Hi @AngelaPQ,

     

    Thanks for sharing the details. It seems that the Bank Gothic Medium font you’re trying to use isn’t a free font, and downloading it from third-party websites can sometimes lead to corruption issues. I recommend trying to download it from a reputable font foundry or contacting the original foundry to purchase it directly. If you’re still having trouble uploading it to Creative Cloud, you can also try installing the font directly on your device and using it in Illustrator from there.

     

    Let me know if that helps or if you need further assistance!

     

    Best,

    Anshul Saini

    7 replies

    barbara_a7746676
    Community Expert
    Community Expert
    Sep 21, 2019 3:46 AM UTC

    You can download and install Bank Gothic Medium at http://fontsgeek.com/fonts/Bank-Gothic-Medium

     

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    Monika Gause
    Community Expert
    Community Expert
    Sep 21, 2019 8:38 AM UTC
    I'm not quite sure if Bank Gothic is a freefont.
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    assause
    Community Expert
    Community Expert
    Sep 21, 2019 2:39 AM UTC

    Buy font, and add computer.

    https://www.fonts.com/ja/font/bitstream/bank-gothic

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    Participant
    Nov 18, 2024 2:12 PM UTC

    I'm also new to Creative Cloud community so I'm learning. I've got the font I want to add on my computer but when I download it I get a "Failed to process file" error. Is there another step I'm missing?

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    Anubhav M
    Community Manager
    Community Manager
    Nov 18, 2024 3:16 PM UTC

    Hello @AngelaPQ,

    I'm sorry to hear about your experience. Would you mind sharing more details, like the OS/Illustrator version, the font name/foundry, where you have acquired the font from and a screenshot of the error message, so I can better assist you?

    Looking forward to hearing from you.

     

    Anubhav

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