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Inspiring
November 4, 2016
Question

Adobe CC Software Running Slow

  • November 4, 2016
  • 3 replies
  • 753 views

Hello,

I just updated my CC software to the 2017 versions.  Before this, I have been having problems with high cpu usage due to Adobe CEP HTML Engine running in the background.  I tried the Adobe fix here: High CPU usage due to CEPHtmlEngine , but it only helped temporarily.  I thought the update would fix this issue.

Since I've updated, the programs are running slower than they were before.  With Illustrator, Photoshop and InDesign open, there are at least 10 to 15 instances of Adobe CEP HTML engine running in the background seen in task manager.  This has only been a problem within the last couple of months.  Is there any fix for this?

Thank you.

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    3 replies

    Srishti_Bali
    Legend
    June 2, 2017

    Hi kcelsi1999,

    CEP HTML Engine running in task manger is common thing, these are the background processes running for Illustrator however its CPU usage should not be high.

    If there is High CPU usage because of CEP HTML Engine then its a problem.

    And for performance issue please reset preferences for Illustrator  for details click here How to set preferences in Illustrator

    If the CPU usage is high please share the screen shot of task manager.

    Regards

    Srishti

    Known Participant
    June 2, 2017

    Does "adobe CEP HTML Engine" have to be running in the background?  I have the same problem and wondering if "end task" would make it so I can't use Photoshop and Muse and Bridge and the such?

    Srishti_Bali
    Legend
    June 2, 2017

    Hi Ramblerkat,

    Answer to you query is "yes" too many Adobe CEP HTML Engine running in Background is normal, however there CPU usage should not be high.

    Regards

    Srishti

    Kanikas
    Legend
    November 4, 2016

    Moving to Illustrator