Adobe Cloud Font Issues

Forum|Forum|5 months ago
October 30, 2025
2 replies
195 views

I can not be the only one having font issues daily. I'll activate a font at fonts.adobe.com, it'll show up in my cloud, but not show up in Illustrator. Sometimes it does and works just fine but it doesn't work more often than not. The other issue is when I uninstall a font at fonts.adobe.com, but it still shows up in my cloud app. I've toggled activate/deactivate fonts TONS of times, plus uninstalled and reinstalled the font and it takes 6548941 tries before it works. It takes literal HOURS before I can move forward. I have the same font issue after restarting my computer too. It's fonts that I use on the daily like Montseratt, Lato, Roboto, Forma DJR Display, Oswald, etc. Any suggestions?

Abhishek Rao

Community Manager

Hi @brittneyv20955540,

Thanks for sharing the details. Agreeing with expert's suggestions, they’re great steps to refresh your Adobe Fonts setup and usually help resolve syncing delays. Could you please try those and see if the issue still persists afterward? Once done, let me know how it goes and if the issue persists, so I can check this further.

Looking forward to your update.
Abhishek

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brittneyv20955540Author

Known Participant

Hi Abhishek, thanks so much. Working my way manually though disabling a lot of the fonts so that step isnt' done. The rest of the steps I do every time a font isn't working and it takes hours for it to all work. That is because I have so many fonts. Once I clear them out, I should be good to go. Will report back here if I have more issues. Thanks so much.

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Bobby Henderson

Community Expert

Have you tried signing out of the Creative Cloud desktop app, re-booting the computer and then signing back into the CC desktop app again? That's usually the easiest thing to do at forcing Adobe Fonts to do a refresh of the added/installed fonts list.

Deleting the font data cache (forcing the computer to re-build it) often works if the first troubleshooting step doesn't.

When it comes to fonts also available at Google Fonts (such as Montserrat, Lato and Roboto) make sure there aren't duplicates of the fonts downloaded from Google and installed in the OS as well as added from Adobe Fonts.

Finally, there doesn't appear to be an agreed-on limit of how many fonts can be added via Adobe Fonts before a computer starts having issues. I try to not have more than around 300 or so fonts from Adobe Fonts active. I say "try" since one typeface super family of styles can balloon the list. Aside from any performance issues it can be a pain scrolling thru a long list of fonts in the Creative Cloud desktop app.

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brittneyv20955540Author

Known Participant

Hi Bobby, great suggestions. I do all of the above every time fonts are stick. Stil doesn't work until HOURS later. I may just have too many fonts clogging it up.

I have over 3200 Adobe fonts active. Yikes lol. Do you suggest that the best way from removing them is from the cloud app??

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Bobby Henderson

Community Expert

3200 active Adobe fonts is a lot. I currently have 370 in my fonts list. Every once in awhile I'll do a "flush" of my Adobe Fonts list and then re-add the ones I use frequently. In some respects re-adding Adobe Fonts is easier to do than manually removing and re-installing font files in the computer's operating system.

Doing a complete flush of the Adobe fonts list is easy to do. In the CC Desktop App, Added Fonts page there is a "Browse More Fonts" button. The three dots icon to the right of it has options for Remove All Installed Fonts and Remove All Fonts.

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