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warpigs666
Inspiring
October 16, 2018
Answered

Adobe Color Themes stopped working

  • October 16, 2018
  • 2 replies
  • 4118 views

Hi. The Adobe Color Themes panel has stopped opening in Illustrator all of a sudden. Anyone else having this problem?

CC 21.1.0

    This topic has been closed for replies.
    Correct answer jain22rohit

    Hi, may you provide following details:

    1. OS type and version

    2. GeoLocation from where you are using Illustrator to access color themes.

    Request you to drop an email with requested details at  kuler-feedback@adobe.com

    2 replies

    warpigs666
    Inspiring
    October 18, 2018

    Any guesses?

    jain22rohit
    Adobe Employee
    jain22rohitCorrect answer
    Adobe Employee
    October 23, 2018

    Hi, may you provide following details:

    1. OS type and version

    2. GeoLocation from where you are using Illustrator to access color themes.

    Request you to drop an email with requested details at  kuler-feedback@adobe.com

    warpigs666
    Inspiring
    October 23, 2018

    Hi. Thanks.

    MacOS Sierra 10.12.6

    AI 21.1.0

    Geolocation...? I'm in NYC if that's what you mean, but as a customer it's EXTREMELY frustrating to think that my geolocation would be playing any role at all in this issue...

    Today it's working, tomorrow it might not be. This is so frustrating.

    warpigs666
    Inspiring
    October 17, 2018

    I'm assuming this has something to do with it being synced to the cloud or something. It's not working in Animate either. I effing hate the cloud and really hope that Adobe doesn't start letting this type of thing slip. So far Adobe is the only cloud apps I subscribe to because they haven't screwed this up yet. I hope this isn't a sign of things to come. I can't imagine what else could be causing this.