Skip to main content
Participant
October 20, 2025
Question

Adobe crashed and reverted file to older version

  • October 20, 2025
  • 1 reply
  • 55 views

I've had versions of this happen several times and have never been able to successfully recover my file.

 

I have an .aic file that I've manually saved many times, and have "published" it to be shared. I was working on the file today when the program crashed, and when I re-opened it had reverted to a version from last week, getting rid of lots of my saved changes. There does not seem to be an option to revert to an older version in the "Version History" tab, and I'm not finding any .aid files. 

 

Has anyone experienced this? I otherwise like Adobe Illustrator, but I'm going to have to stop using it if this happens again because I can't keep losing progress this frequently... 

1 reply

creative explorer
Community Expert
Community Expert
October 21, 2025

@Clare32116217bs8x If you said 'today' as in October 20th—Adobe and many other businesses that rely on AWS, were down... this might be a one-off... Check the Adobe Status to see if they are 100% up and running, and if so, do a small sample test  https://status.adobe.com/

m