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Inspiring
Apr 14, 2025 8:29 PM UTC
Answered

Adobe Fonts not loading or adding in Illustrator

Some previously activated/added Adobe Fonts are not loading in the font menu when Illustrator loads. The fonts appear to be available to add in the "Find More" tab. When clicking the add icon, the double arrow icon shows as if the font is installing, yet it never does install.

 

I have taken the following actions:

 

Restarted Illustrator

Updated Illustrator

Restarted PC

Signed out and back in

Opened and quit and reopened the Adobe Creative Cloud app

 

I am on Windows 11 with Illustrator 29.4

brandon_4545Correct answer
Inspiring
Apr 15, 2025 2:55 PM UTC

I didn't do any of that. What randomly worked was going into Adobe Font in browser, and manually removing and re-adding the font from there.

6 replies

Inspiring
Apr 14, 2025 8:37 PM UTC

Note that the fonts load and work in Photoshop.

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Anubhav M
Community Manager
Community Manager
Apr 15, 2025 1:30 PM UTC

Hello @brandon_4545,

Would you mind trying the following steps and checking if they help:

 

  • Close all Adobe applications
  • Remove the Creative Cloud Desktop application, CCLibrary, and CoreSync using the Creative Cloud Cleaner Tool (https://adobe.ly/4jdJaKu)
  • Reinstall the Creative Cloud Desktop application (https://adobe.ly/4jdoKBo)
  • Relaunch Illustrator

 

Looking forward to hearing from you.

 

Anubhav

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brandon_4545AuthorCorrect answer
Inspiring
Apr 15, 2025 2:55 PM UTC

I didn't do any of that. What randomly worked was going into Adobe Font in browser, and manually removing and re-adding the font from there.

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