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elinord95820834
elinord95820834
Participant
January 28, 2021
Answered

Adobe Illustrator 2021 crashed EVERy time I try to use the Effect Gallery

  • January 28, 2021
  • 2 replies
  • 561 views

As advertised Illustrotor straight up crashes, closes every time I try to use teh effect galley filters, I can choose my effect, tweak it, and as soon as I click "ok" Illustrator craps out. Every. Single. Time.

 

I've checked for updates, restarted my computer etc. I've recently updated my OS to Macs Big Sur and am wondering if its something going on with that... But all of my other adobe apps seem to be functioning jsut fine.

 

Thanks so much for any help/advice that comes my way!

This topic has been closed for replies.
Correct answer elinord95820834

Is this always happening in a certain file?

Can you try in a new file just with a rectangle?


OOh! It worked in a new file on just a rectangle!

2 replies

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
January 28, 2021

Did you reinstall Illustrator after updating the system? Sometimes this is necessary.

 

You could first try resetting the preferences. https://helpx.adobe.com/illustrator/using/setting-preferences.html This will erase all your settings.

elinord95820834
elinord95820834Author
Participant
January 28, 2021

Thanks for the advice, I was so hopeful, but sadly neither worked.

 

I uninstalled then reinstalled illustrator, and reset my preferences. I attempted to apply an effect after both the reinstall and preference reset. It still quits (quite expededly now! contrary to the adobe pop-up stating the shutdown was "unexpected"!) every time I try to apply an effect.

 

Grr, Argh

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
January 28, 2021

Is this always happening in a certain file?

Can you try in a new file just with a rectangle?

    elinord95820834
    elinord95820834Author
    Participant
    January 28, 2021

    Also, I wish I could edit all of my typos that occured while typing this during fit of "why does this keep crashing!?" rage...

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