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Participant
December 19, 2020
Question

Adobe Illustrator 24.3 slow performance & crashes.

  • December 19, 2020
  • 2 replies
  • 176 views

Hello, I am a working graphic designer and use Illustrator for most of my projects. I have a high-spec PC and ever since the last few updates to Illustrator I have seen HUGE performance downgrades. On multiple occasions, I have had the program crash my entire system, causing me to either lose work or have corrupted files.

 

I am wondering if anyone else has noticed these issues? I know it's not my PC and other Adobe programs such as Premier Pro run just fine. 

This topic has been closed for replies.

2 replies

Ashutosh_Mishra
Inspiring
December 20, 2020

Hi there,

 

Sorry to hear about this. In addition to information asked by Monika, would you mind sharing the version of the OS? Does it crash while working on a specific file or performing a specific task? This information would help us assist you accordingly.

 

I'd also suggest you to follow troubleshooting steps provided on this community post(https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illustrator/td-p/11561981). Hope it helps.

 

Regards,

Ashutosh

Monika Gause
Community Expert
Community Expert
December 19, 2020

Which system?

Which hardware?