Adobe Illustrator All versions

Question

Adobe illustrator doesn't open at all, just try to load the welcome screen and then crashes. Some versions show message that it needs to close other versions do not. I use HP core I7 new.

Anubhav M · Answer

Hello @Abo_Yamen2704,We understand how disruptive it can be when Illustrator crashes during your workflow. Could you confirm the version of the OS/Illustrator installed so we can better assist you?Also, kindly try the steps outlined in this help article (https://adobe.ly/3VvvDnm) to see if they resolve the issue.Looking forward to hearing from you.Anubhav

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