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pareshdessai
Participant
July 25, 2020
Answered

Adobe Illustrator cc 2020 or 2018 not getting Installed.

  • July 25, 2020
  • 1 reply
  • 1223 views

I have following Hardware : AMD A6-7310 APU with AMD Radeon R4 graphics ; 12 GB RAM ; 64 Bit Operating System, X64-based processor.

Everytime I try 2018 or 2020 version of illustrator it displays error.

Is it due to the Processor ?

Please help.

This topic has been closed for replies.
Correct answer pareshdessai

It says you need to update your Windwos to higher than 1803 - which version is yours?


I just came to know that my window version is 1511 which is lesser version than recommended 1803 and above. So thank you once again for ur kind support.. I will try and installed as recommended and then try to install it all over again .

 

Thanks one more time.

Paresh

1 reply

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
July 25, 2020

Please tell us your system and the exact nature of the error.

P
pareshdessaiAuthor
Participant
July 26, 2020

Thanks for Kind gesture.

 

I have Windows 10Pro 64bit installed on my laptop(KOU408GB).

12GB RAM,

Error code (as displayed on laptop is)  : 195

 

Plz help me in this regards.

 

Plz find the attached photo of exact error message displayed herewith

 

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
July 26, 2020

It says you need to update your Windwos to higher than 1803 - which version is yours?

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