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March 16, 2021
Answered

adobe illustrator cc PDapp.exe - bad image

  • March 16, 2021
  • 1 reply
  • 578 views

Software Version: Adobe Illustrator 2018

Operating System: Windows 10 with latest update

 

Windows just updated to its newest software and when it did, I was no longer able to run Illustrator 2018  or any of the latest versions of Illustrator or Phtoshop . I received the following error message (picture attached):

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Correct answer Ashutosh_Mishra

Hi there,

 

Sorry to hear about your experience. Have you tried using the Illustrator 2021? If you have the similar issue, it might be caused by the latest Windows 10 update. Please try uninstalling the update & let us know if it helps.

 

Regards,

Ashutosh

1 reply

Ashutosh_Mishra
Ashutosh_MishraCorrect answer
Inspiring
March 16, 2021

Hi there,

 

Sorry to hear about your experience. Have you tried using the Illustrator 2021? If you have the similar issue, it might be caused by the latest Windows 10 update. Please try uninstalling the update & let us know if it helps.

 

Regards,

Ashutosh