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Participant
February 28, 2021
Answered

adobe illustrator crash while replacing file

  • February 28, 2021
  • 1 reply
  • 265 views

When I replace file on illustrator, it keep getting crash on the first attempt, but it would success on the second attempt. It keeps repeating and kinda irritating.

 

When I open the file and illustrator ask about replace file, I click replace and copying the name of the file then click windows search box, at that time it began freeze and not responding for a very long time until I force to close it by ending task. And after that, I repeat the same order and it would works normally, but almost for every new file I do this it would freeze and not responding at first attempt. 

I installed my adobe illustrator on C drive, and I store all my file on D drive. 

 

notes: I used Asus ROG GL553VD, with 16gb ram and because of these error I already upgraded all my hard drive to samsung evo970 M.2 nvme ssd, and samsung qvo 870 ssd SATA but the problem isn't solve.

 

Please Help

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1 reply

Simmer1
Community Expert
Simmer1Community ExpertCorrect answer
Community Expert
February 28, 2021