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Participant
October 2, 2020
Question

Adobe Illustrator Crashes after shift deleting anchors.

  • October 2, 2020
  • 1 reply
  • 132 views

When I shift-click to remove an anchor the arch goes way to the left. At first, I was able to undo it and would receive an error stating something about not having enough RAM. For reference, I included screenshots of the occurrence and my ram while using the app. I have plenty of RAM so there's no possible way this is actually a RAM issue. I've never had a major crashing issue but yesterday while working it started crashing semi-often, now its constantly and consistently crashing. This issue is very recreateable for me.


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1 reply

Eugenio.NYC
Participating Frequently
October 7, 2020

Hi, sorry about that
Try to reset the preferences, here the instructions
https://helpx.adobe.com/photoshop/using/preferences.html