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November 10, 2016
Question

Adobe Illustrator CS6 has stopped working! FAULT MODULE NAME: layers panel.aip

  • November 10, 2016
  • 0 replies
  • 274 views

Hi guys, I don't know how to solve this one out since it has been happening too much and have just installed AI a few days ago.

So my AI keeps on crashing.  I am using Windows 7. Its frustrating since it jus happens randomly which leaves my

files unsaved!! All those hour-long work for nothing.

Here's the log

Problem signature:

  Problem Event Name: APPCRASH

  Application Name: Illustrator.exe

  Application Version: 16.0.0.682

  Application Timestamp: 4f6e45b7

  Fault Module Name: Layers Panel.aip

  Fault Module Version: 15.0.128.0

  Fault Module Timestamp: 4f6e3e42

  Exception Code: c0000005

  Exception Offset: 000000000001cb64

  OS Version: 6.1.7600.2.0.0.256.1

  Locale ID: 1124

  Additional Information 1: c6ee

  Additional Information 2: c6ee5997fb0f4c479140726b3e95a255

  Additional Information 3: 34e2

  Additional Information 4: 34e21e08f29f90be64e926ec7e1d5bf1

Read our privacy statement online:

  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:

  C:\Windows\system32\en-US\erofflps.txt

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